Managing a workplace’s communication infrastructure has never been easy. The combination of on-demand service and difficult to predict call volumes has made planning a nightmare for many.
Technology also changes rapidly and it’s tough to decide when to make a leap to something innovative and more efficient. Even the new technology begins to fork and decisions between fixed and non-fixed VoIP needs to be made.
Fortunately, understanding the separation of these two technologies and implementing them in a workplace is relatively simple.
Fixed VoIP Rundown
Both versions of VoIP are still essentially wireless. Fixed isn’t about the hardware, it’s about the configuration of the network.
The system still relies on an ISP to pump internet bandwidth into a router and then be distributed throughout a call floor or office. With fixed VoIP, the units connected need to be registered to the physical address assigned to the service.
This provides excellent security for the system, making it far more difficult for someone to access the system without permissions and also easier to track them if they do.
Fixed VoIP continues to allow for portability of both the services and devices. If a company wants to move offices, they need only reassign the physical address as they restart the system. All of the numbers work the same.
Remote devices such as smartphones and tablets can be registered to the service and then taken off-site. The activation to the VoIP network requires that each device be associated with the physical address, but they don’t have to ever be there.
The drawback of a Fixed VoIP system is that the anchor to a physical location means differences in calling charges for international calling. This includes calls out and those coming in.
Non-Fixed VoIP Rundown
The other side of the coin is non-fixed VoIP. This is a fully remote network that has no physical address tying it to a location. This provides a maximum of versatility and portability and also eliminates additional call charges; everything is considered equally close.
It’s easier to set up and activate units on a non-fixed system because nothing needs to be tied to a physical address. Non-fixed VoIP systems make excellent shared office and hot-desk configurations.
A major issue with non-fixed systems is their decentralized nature.
It is far easier for a cybercriminal to access the system and difficult to trace any intrusive access. Fortunately, a line suspected of such activity is easily jettisoned and replaced providing minimal risk and disruption to business communications.
Things to Consider
Which system is best to fit a business depends on the capacity and goals of that business.
Businesses with a long history and an entrenched footprint that need high degree of security will benefit from fixed VoIP systems.
For those businesses dealing with a lot of international activity, a non-fixed system cuts costs and allows traveling employees to access and work from the system seamlessly no matter where they are.
It is also possible to combine the systems. A single business can have a fixed system for the core and a non-fixed system to provide help to international customers and traveling representatives.
Regardless of the needs of a company, there is a VoIP system that will meet and exceed those needs.
Both fixed and non-fixed VoIP systems are offered through our services, contact Vegas Telecom to learn more and get started today.