Many businesses rely on their phone systems to conduct, well, business. Often the conversations supported by these systems are one-sided. Orders are placed, complaints are listed, information is requested. For phone systems into law firms, a more robust back and forth is required. Information needs to flow freely to achieve the best results. That’s why […]
Depending on your count, it’s been six or seven months since things shifted into a Twilight Zone world for businesses. Small businesses have scrambled to adjust to a world that demands services and offerings but increasingly separates the usual agents from the usual customers while doing so. Some business sectors have suffered more from this […]
Managing a workplace’s communication infrastructure has never been easy. The combination of on-demand service and difficult to predict call volumes has made planning a nightmare for many. Technology also changes rapidly and it’s tough to decide when to make a leap to something innovative and more efficient. Even the new technology begins to fork and […]
Information security is a top priority for any business and VoIP technology aims to meet and exceed security needs. With an increasing amount of business communications, payments, and even offerings going online, it’s important to understand digital security. Data and information security with VoIP rely on a combination of software and physical features. That said, […]
The office environment’s in the US have shifted multiple times. Each decade sees a litany of new techniques and technology introduced to keep employees working and customers happy. The current trend is to keep decentralized offices with remote teams staying in constant communication. Managing remote teams with VoIP is cost effective and seamless. Much like […]
It’s not easy preparing for a lack of services. Few businesses stay in business without presenting a consistent front that they can get the job done, despite behind-the-scenes difficulties. For businesses that rely on communications like VoIP, a power outage must be dealt with. Even two decades ago, it was generally assumed that when the […]
Running a business involves taking chances and edging out competition in an ever-changing struggle. Delivering a seamless experience to customers generates loyalty and puts forth a confident, professional image. Behind the scenes, you need to leverage innovation to save time and money whenever possible. For small and large establishments alike, transitioning to VoIP phones for […]
One way to excel in the marketplace is to do more for less. To that end, it also serves you to get more for less. With VoIP many features that come at a surcharge or a cost premium with a landline or mobile services are included. VoIP services offer dozens of features in an opt-in […]